Updated February 14, 2024
F.H. Cann & Associates, Inc. (“FHC”) respects the privacy of visitors to www.fhcann.com and related subdomains, subsites, or mobile applications (the “Website”) and users subject to other FHC services (the “Services”). This Privacy Notice outlines the information we will collect and how we will use that information. Please read this web page carefully. If you are not comfortable with the policies and practices it describes, you should not use the Website or the Services. As noted below, we may change this Privacy Notice at any time in our sole discretion. As used herein, the words “User,” “you” and “your” mean users of the Website and the words “we,” “our,” “us” and “Site Provider” mean FHC.
We may collect some personal information about you directly from you when you provide it to us voluntarily. When you provide us with personal information, we will use that information to provide the Services and may disclose that information when we contract with a third party to provide other services on our behalf. Any way we will use any personal information other than those listed in the preceding sentence will be disclosed when you provide the information. We will, and by your use of our Services you expressly authorize us to, use the information you provide in the manner disclosed. Except as stated in this Privacy Notice or the Terms of Use, or as otherwise stated at the time personal information is gathered, we will not provide personal information to third parties, although certain non-personal User information may be provided in aggregate form to third parties.
We gather and consolidate available account information from businesses with which you have a relationship, including your account information, personal data, payment data, historical account data, and other data on each of your accounts (“Account Information”). You acknowledge and agree that the Account Information is obtained from various third-party entities (“Data Providers”) on your behalf, and as your agent and service provider. Such Data Providers include your creditor or other entity who placed your account with FHC for handling, and vendors who work on their behalf. The Account Information is obtained by using data access credentials you provide at the time of registration, or pursuant to these Terms of Use and through an agreement between us and the applicable Data Provider. All your Account Information is stored in our databases in connection with the Services.
We do not sell, trade, or rent your personal information to others. We will provide information to third parties to the extent necessary to enable them to provide Services relative to your account. These third parties may also require more information from you. You acknowledge that these third parties have their own privacy practices and that you should review and understand their privacy policies and website terms of use when using services provided by them. In each instance, your information would not be used by Site Provider in any manner that is inconsistent with this Privacy Notice without your prior permission. As discussed below under “Collection and use of non-personal information,” we may provide aggregate statistics about our users, traffic patterns and related site information to our clients or for other allowable purposes.
Any collection or use of personal information will comply with applicable law. We may disclose your personal information in special cases when we have reason to believe that disclosing this information is necessary to comply with law; to cooperate with or seek assistance from law enforcement; or to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights or property, other Website users or anyone else. We may also disclose User information when necessary to enforce our Terms of Use.
You can edit or correct any or all the personal information you provide us by accessing the account you create when you subscribe to the Website. In addition, to keep you in control of your personal information and the communications directed to you, we allow you to opt-out of receiving electronic communications from us.
We may also collect information about you that is not personal. Examples of this type of information may include: your age, gender, the domain name of the website from which you linked to the Website; your domain type (com, .net, .edu, etc.); the server your computer is logged into; your IP address (a unique number that is automatically assigned to your computer whenever you are surfing the Web; many Web servers automatically identify your computer by its IP address); and other standard information included with every communication sent on the Internet, such as browser type, operating system, browser language, service provider, and local time.
We may share this information with business partners and other third parties. This data is used to customize the Website’s content and to deliver a better experience for our members and users. We also collect data from the Web logs of our computers that deliver content on the Website, including information about what you view. Along with information gathered from our other users, we create “aggregate data” reports that we may disclose to third parties. We may also study aggregate data to enhance our existing services or develop new services.
We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms of use or to protect our service, site, customers, or others.
When you view the Website, we may store some information on your computer. This information will be in the form of a “Cookie” or similar file and will help us in many ways. Cookies are small text files placed on your computer’s hard drive, so that we can recognize you the next time you visit the Website. For example, cookies are used to allow us to track your movements when you visit the Website to help us determine what type of information to present to you and to tailor the Website to better match your interests and preferences. The use of cookies is an industry standard – you’ll find them used at most Websites. With most Internet browsers, you can erase Cookies from your computer’s hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.
The Website may make discussion boards, groups and/or other public forums available to its users. Please remember that any information that is disclosed to these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
This Website is not directed at persons under 18 years of age and our content and other services are not written, intended, or designed for persons under 18 years of age. We do not intend to collect any personal information from such individuals. Where appropriate, we will specifically instruct children not to submit such information on the Website. If a child has provided us with personal information, a parent or guardian of that child should contact us at the mailing address or e-mail address listed at the bottom of this Notice if he or she would like this information deleted from our records. We will reasonable efforts to delete the child’s information from our existing files.
Some browsers have a “Do Not Track” feature that lets you tell online services you do not want to have your online activities tracked. Such browser features and industry standards are not uniform, so our Website and online services do not respond to those signals.
We are committed to ensure confidentiality, availability, processing integrity and security of all personal data we collect. We have implemented generally accepted security standards to protect information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. Only Site Provider employees and authorized independent contractors have access to the information we collect, and these employees and independent contractors are made aware of and required to comply with our privacy notice. While we strive to protect your information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk. The importance of security for all personal information associated with our users and members is of utmost concern to us. Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, while we strive to protect your personal information, we can’t ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your personal information, we will take reasonable efforts to ensure its security on our systems. Your account on the Website is password-protected so that only you can access it and view the information relevant to the account. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to sign out of your account on the Website and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if your computer is accessible to others if you share a computer with someone else or if you are using a computer in a public place like a library or an Internet café.
Any information we collect may be retained for as long as necessary to provide you with the Services or to comply with our legal obligations.
This section is applicable to residents of California. If you are a resident of California, you have certain rights described below. The following do not apply to individuals who do not live in California on a permanent basis.
A California resident who has provided personal data to a business with whom he/she has established a business relationship for personal, family, or household purposes (a “California Customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal data, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed. California Customers may request further information about our compliance with this law by mailing us at privacy@fhcann.com. Please note that we are only required to respond to one request per California Customer each year under Code Section 1798.83.
This section of our Privacy Notice provides California residents with a comprehensive description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and the rights of California consumers regarding their personal information under the California Consumer Privacy Act (“CCPA”). This section applies to all California residents (but not including legal entities, such as companies). The section will not apply, however, if we do not collect any personal information about you or if all the information we collect is exempt from the statute.
California residents have the right to request that we disclose what personal information it collects, uses, discloses, and sells. This is called the “Right to Know”. Under the Right to Know, you can request a listing of the types of personal information we have collected about you, the sources of that information, how we use the information (e.g., our business or commercial purposes for collecting or selling personal information), other individuals and business with whom we share personal information, and the specific pieces of personal information that we have collected about you. If you would like the above information, you may contact us through our webpage or customer service. Contact information is at the bottom of this section. When you make a request under your Right to Know, you can expect the following:
In the last 12 months, we have collected the following categories of personal information from individuals from the following sources:
| Type of Information | Sources | Business Purpose | Third parties with whom shared |
| Identifiers such as name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, or other similar identifiers. | Directly from you; web server logs; cookies; Data Providers; Creditor/Client. | To provide, analyze, administer, and improve our Services | Subcontractors; contracted third party agents |
| Categories under California Civil Code Section 1798.80, which includes, in addition to some of the above information, signature, telephone number, education, employment history, bank account number, credit card number, debit card number, or any other financial information. | Directly from you; web server logs; cookies; Data Providers; Creditor/Client. | To provide, analyze, administer, and improve our Services; marketing communications | Subcontractors; contracted third party agents |
| Characteristics of protected classifications under California or federal law. | Directly from you; web server logs; cookies; Data Providers; Creditor/Client. | To provide, analyze, administer, and improve our Services; | Subcontractors; contracted third party agents |
| Professional or employment-related information. | Directly from you; web server logs. | To provide, analyze, administer, and improve our Services; marketing communications | Subcontractors; contracted third party agents |
| Education information that is not publicly available including personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). | Directly from you; web server logs. | To provide, analyze, administer, and improve our Services; | Subcontractors; contracted third party agents |
“Personal information,” for purposes of this section regarding the rights of California residents, does not include publicly available information that is lawfully made available to the public from federal, state, or local government records. We do not sell the personal information.
California consumers have a right to request the deletion of their personal information collected or maintained by us. If you would like information about you to be deleted, you may contact us through our webpage or customer service. Contact information is at the bottom of this section. When you make a request for deletion, you can expect the following:
California consumers have a right to opt-out of the sale of their personal information by Service Provider. As noted above, we do not sell personal information.
You have a right not to receive discriminatory treatment by Service Provider for exercising any of your privacy rights conferred by the CCPA. We will not discriminate against any California consumer because such person exercised any of the consumer’s rights under CCPA, including, but not limited to:
We may, however, charge a different price or rate, or provide a different level or quality of goods or services, if that difference is related to the value provided to you by your data.
If you would like, you may designate an authorized agent to make a request under the CCPA on your behalf. We will deny requests from agents that do not submit proof of authorization from you. To verify that an authorized agent has authority to act for you, we may require a copy of a power of attorney or require that you provide the authorized agent with written permission and verify your own identity with us.
To request additional information, or make any of the requests described above, you may contact us through our website at privacy@fhcann.com.
This page sets forth our Privacy Notice as of 2/14/2024. All versions of this Privacy Notice are dated with the effective date (the date on which the notice was posted to the Website). By continuing to use the Website, you consent to any changes. We will only use the information we learn about you in the manner described in the Privacy Notice in effect when the information was collected from you. However, we reserve the right to change the terms of this Privacy Notice at any time by posting revisions to our site.
If you have questions or concerns regarding this Privacy Notice, please contact us at 877-750-9800 or privacy@fhcann.com.
