News and Announcements - Account Receivable Management - Retail and Commercial Collections

Date	Description	Type
News and Announcements
01.21.10	FHC Announced Today That Jason Trolian Has Joined The Organization As Its New CIO F.H. Cann & Associates Continues to Stockpile Industry Leading Talent.	Announcements
11.05.09	FHC Welcomes Walter Steele As It's New Chief Operating Officer FHC make a strategic executive change to drive the company to new heights in 2010...	Announcements
10.20.09	American Student Assistance on FHC Steven Pendenza, Manager of Payment Solutions at American Student Assistance offers his perspective on the services provided by FHC...	Testimonials
08.28.09	2009 Debt Connection Symposium FHC will be exhibiting at this year’s Debt Connection Symposium and Expo (DCS) in Puerto Rico September 15th - 17th, 2009.	Announcements
12.23.08	PRIVACY POLICY Our website privacy policy.	FAQs
07.07.08	STATEMENT OF COMPLIANCE TO CAMPUS BASED STUDENT LOAN PROGRAMS 2007 Report Now Posted	Announcements
08.01.07	Norberto Gonzales, Jr., Collections Manager, Foxwoods Resort & Casino “In an entertainment service industry that relies on repeat customers there is a delicate balance between collections and customer service. FHC fully understands that balance and they continually outperform our expectations while respecting our client bas	Testimonials
04.18.07	Paul Schertell, Franchise Owner, Unishippers "FHC has proven to Unishippers time and again that they are a result oriented company whose success in collecting Unishipper's disputed accounts, by being able to identify and locate the delinquent customer, is a testament to their diligence..."	Testimonials
04.16.07	Robert D. Glendon, President, Priority Leasing "F. H. Cann & Associates has been exhaustive in their efforts to collect on our behalf. They leave no stone unturned and are responsive to all our requests - voluntary collections, repossessions and legal matters..."	Testimonials
03.16.07	Rick Sedler, President, RMS Media Group, Inc. "FHC has provided quality service on our commercial advertising accounts. They are highly professional and responsive to our requests. I was using another well known firm to collect money when I gave FHC the accounts the other firm gave up on.	Testimonials
03.06.07	FHC at Professional Development Group Attending the 21st National College & University Bursars, Business Officers, Student Financial Services, Cashiers & Treasury Managers Conference	Announcements
02.28.07	In what forms do you accept debtor files? We accept debtor files on diskette, CD-ROM, hardcopy or modem to modem transfer.	FAQs
02.28.07	What kind of training do you provide for your collection staff? Our program is one of continuous training. We currently attend conferences and workshops to insure that we are providing our collectors with the most up to date information that is available.	FAQs
02.28.07	What information is included in the initial letter to the debtor? The initial letter contains the creditor's name, amount due and notification that the debtor has 30 days from the date of this letter to dispute the claim or request verification of the debt.	FAQs
02.28.07	When Should an account be placed for collection ? You are more likely to collect payment on an over due account if it is less than 90 days in arrears. Beyond 90 days your chance for collection is greatly reduced. The faster you act in resolving delinquent account matters, the more likely you are to recei	FAQs
02.28.07	What happens if a debtor starts repaying us directly? Once an account is active and under contract with FHC, we would still be entitled to a fee.	FAQs
02.28.07	What are your rates? Rates are based on a number of factors including the age of the account, prior collection attempts, size of the account and placement volume. Please contact us at info@fhcann.com to schedule a more thorough discussion about our rates.	FAQs
02.28.07	When do I get paid? We remit cleared funds to you by the 10th of the following month or more frequently as circumstances dictate.	FAQs
02.28.07	What if the debtor calls me after the account has been placed with you? Once assigned, we request that all debtors be referred back to FHC for negotiation. In this way we can best provide the mose effective resolution without conflicting account strategies this avoiding practical and regulatory entanglements. In many cases	FAQs
02.28.07	What collection software to you use? We use Debtnet software. Debtnet automatically generates a delinquency letter and/or schedules a team member to call the debtor if a payment is late. Debtnet also provides the debt collector with state and agency contact restrictions so that we are not in	FAQs
02.28.07	What is your collection strategy? An initial letter is sent to the debtor within 48 hours from the receipt of your business. Phone contact is attempted within 48 hours of receipt of business. We then make daily calls for the first 5 business days until contact is made and then once a week	FAQs
01.12.07	FHC to discuss congressional changes to student loans As a Board Member of NCHELP's Debt Management Committee, FHC President/CEO Frank Cann to meet with industry leaders over latest developments.	Announcements

Phone:	(877) 750-9801		\| Email:	info@fhcann.com		\| Fax:	(978) 725-8569 (877) 874-7697		\| Address:	1600 Osgood Street North Andover MA 01845
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